Lakeshore's Event Cancellation/Refund Policy

PMI Lakeshore Ontario Chapter (PMILOC) reserves the right to cancel an event due to low enrolment or other circumstances which would make the event non-viable. If PMILOC cancels an event, registrants will be provided a full refund.

If a registrant has to cancel their event registration:

1. All registered attendees are required to notify the PMI Lakeshore Ontario Chapter of any cancellations by sending an e-mail message to [email protected] with your cancellation request. To expedite your cancellation, please include the Order ID/Order Number from your receipt and the Event Code/Program Number that starts with "C193" in your request.

2. Unless specifically stated on event materials, the cancellation deadline is as follows:

   Dinner Meeting/Evening Learning & Networking Event (In Person) by 11:59 P.M five (5) business days prior to the event & Virtual Online by 11:59 P.M 2 days prior to the event.

   Professional Development Event (In Person & Virtual) by 11:59 P.M four (4) business days prior to the event.

3. Cancellations received prior to the cancellation deadline will be eligible to receive a full refund, less an administration fee determined by the board for that event type.

4. Refund of a registration paid by a personal or corporate credit card will be handled as follows:

   If the registration has not been processed, the registration request will be cancelled.

   If the registration has been processed, the credit card account used for the original registration will be credited for the registration amount, less the administration fee equal to 6% of the amount billed rounded off to the nearest dollar, within 30 days of the event. 

5. Refund of a registration paid by personal or corporate cheque will be handled as follows:
   
   If the cheque has not been processed, the cheque will be voided and returned to sender. 
   
   If the cheque has been processed, a refund cheque will be mailed, less the administration fee of equal to 6% of the amount billed rounded off to the nearest dollar, within 30 days of the event. Cancellations received after the stated cancellation deadline will not be eligible for a refund. After the deadline, the chapter has purchased a non-refundable meal and/or printed materials on your behalf.

   ****** Note: Late cancellations forfeit payments. No refunds. ******