PMI Lakeshore SYMPOSIUM - May 13, 2017

May 13, 2017
8:00 AM EDT - 4:30 PM EDT
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Corporate Event Centre (CHSI)
5110 Creekbank Road
Mississauga, ON L4W 0A1
Venue website

Symposium 2017 - registration open !


From Change to Progress

Progress is moving forward towards a destination.

Change is moving away from where we are.

Project Managers have always seen themselves as change agents. Perhaps it’s time we see ourselves as agents of “progress.”

So whether your goal is to “Learn More” or “Earn More” PDUs’ or both, then this is your opportunity to participate along with your fellow professionals from the ever growing Project Management Profession, while earning 8 PDU’s!.

“The Secret of CHANGE is to focus your energy not on fighting the old, but building the new” - Socrates

Click Here for Detailed Agenda.

Click Here for Symposium 2017 Flyer.

PMI-Lakeshore Chapter is delighted to announce Mr. Alan Mallory (B.Sc., P.Eng., P.E., PMP) as the Opening Keynote Speaker for this year’s symposium.

Opening keynote SPEAKER - ALAN MALLORY

Alan is a well-known international speaker, author & professional development coach who is passionate about leadership and human performance. He has degree in engineering from Queen's University and has worked all over the world as a mechanical engineer and project manager developing intellectual property and custom machinery. His true passion however, is in working with people to reach new heights in the way we think and the actions we take. Alan has always had a keen interest in discovering what drives us to do what we do and how we can use this knowledge to improve our own lives while making a positive impact in the lives of those around us.

Alan is also a published author. In his 2008 publication “The Family That Conquered Everest” where he shares his experiences during his expedition to climb Mt. Everest with his family and how they were able to overcome all the challenges through proper planning, communication, teamwork and trust in each other’s abilities.

Alan has worked with many other PMI Chapters around North America with tremendous feedback. His programs are both engaging and entertaining with valuable project management strategies included throughout. His dynamic presentation style, interactive discussions and hands-on activates keep attendees on the edge of their seats. By integrating his innovative leadership and project management experience with captivating mountaineering and adventure stories, Alan creates a powerful and unforgettable journey for his audience.

We are very excited to have Alan as our Opening Keynote Speaker!

closing keynote SPEAKER - Jackie Eldridge

PMI-Lakeshore Chapter is delighted to announce Dr. Jackie Eldridge (Ed.D, M.Sc., B.Ed., B.A) as the closing Keynote Speaker for this year’s symposium.

Jackie Eldridge, Ed.D., is an experienced teacher, teacher educator, administrator, speaker and coach. She is passionate about inspiring & empowering leaders who are mindful agents for change. Her work in education, leadership and personal development is grounded in her belief that everyone can make a difference in the world when they are able to tap into their own understanding of self and others.

Jackie believes that every individual has the potential to touch lives through mindful leadership. Her doctoral research on the ethics of care demonstrates her core value of the importance of caring connections in all of life’s relationships.

Jackie received her Coaches and Leadership Certification from the Coaches Training Institute in 2011. She has led many Instructional Intelligence and Professional Development workshops across North America and abroad.

Jackie is also a Lecturer in the Master of Teaching Program at the University of Toronto Ontario Institute for Studies in Education (OISE).! 

Jackie’s link to her website:

We are very excited to have Jackie as our Closing Keynote Speaker!


Jennifer GrahamTopic: OCM and Projects

 Bio: Ms. Graham is an SME in Organizational Change Management (OCM), Organizational Effectiveness, Program/Project and Portfolio Management, Process Re-design, and their related tools, techniques and strategies. She has extensive experience as a speaker, facilitator, coach, mentor, and trainer in the corporate environment, and has taught at Universities and Colleges.

Ms. Graham is an excellent communicator (both verbal and written) and has an excellent understanding of the “People Factor”. A sought after public speaker, presenter, coach and mentor, who is recognized as a strategic visionary, an effective decision maker and a proactive leader.

Ms Graham is the renowned author of many publications, and of the upcoming book series; OCM NOW!:

Book 1: “Organizational Change Management – THE Key to Successful Projects - The 7 step approach”,

Book 2:”Mastering THE Art of OCM – The 7 Step Approach to Deploy Enterprise Projects Successfully”,

Book 3: “Stakeholder Management – The OCM 7 Step Approach for Success”, and,

Book 4: “OCM for SAP and other Large IT transformational Initiatives – The 7 Step Approach to Success”.

Ms Graham has authored many articles for clients, associations, and has published a few on LinkedIn.

Absract: OCM and Projects

Learning Objectives:

  • What is the link between organizational change management, communications and projects

  • Determining the need for change management, and the different communications in projects

  • Best practices to include change management in projects, as well as communication plans


This presentation will address the issues relating to project management and the use of sound change management practices as an integral part of their project plan. Change management needs to become part of all projects, as well as an integral part of project team building practices.

Why The Need For Organizational Change Management (OCM) and Why Do We Need Strategies?


Haresh DesaiTopic: Salvaging Troubled Projects

Bio: A seasoned business/ IT professional with over 24 years of experience in aligning technical strategies to organizational goals within the financial services, telecommunications and manufacturing sectors. Experience includes application development, program and project management for high availability and mission critical systems with a strong emphasis on risk management. Haresh has experience in setting up enterprise level PMOs with a strong focus on delivering business value to the organizations in question while acting as a conduit between business and technology.

Absract: Salvaging Troubled Projects

The objective of this session is to discuss how to salvage troubled projects and decide on appropriate course of action. In addition, the session will also touch upon on how to avoid situations which derail projects and leading indicators which can be used by PMO’s and PM’s alike”.

Larry LallTopic: Revealing & Defining the Hidden Layers – Your Keys to Success

Bio: Larry has been in the IT, Leadership and Management Consulting business for over 25 years.

He has successfully managed many projects and has combined his knowledge of people, technology and  processes to deliver value to his customers and employers.

Starting his career at Bell Canada designing, building and supporting applications and solutions, Larry has had a very diverse experience managing projects in infrastructure, application and service development, implementation and support. He has worked in over eight different business verticals, (e.g. Telecommunications, Information Technology, Retail, Manufacturing, Transportation, Financial, Education, Government – provincial and municipal, Conglomerate), public and private sector as well as several international assignments.  He has called Chicago, Rio de Janeiro, Kuwait and Toronto home over the last twenty years and has also done engagements in Seoul and the Caribbean.

ITIL and Prince 2 certified Larry has spent many years as a project manager just recently at Government of Ontario.

Larry is also the author of the book Thinking Breakthrough Thoughts and Taking Breakthrough Action and his upcoming book, Strategic Strategy: How to Deal with Permanent and Dramatic Change.

His books looks at how Mindset, Experience, Core and Creed impacts how we think, act, interact, collaborate and communicate and how these elements can be used to help Project Managers more effectively manage their projects.

Larry is a dynamic thinker and has been instrumental in transforming individuals and organizations around the world.

Today Larry uses his vast experience and the information he’s gathered in writing his book to help improve corporation’s business operations through employee engagement, alignment and purpose.

He is focused on optimizing services while reducing costs and transforming the mindset of each individual within the organization and hence the organization itself.

Abstract: Revealing & Defining the Hidden Layers – Your Keys to Success

This session will give you an insight into the defining moment when Change becomes Progress and the hidden layers that one must be aware of in order to deliver both Change and Progress. The session will reveal the impact and consequences of Change and Progress, from project and project management perspectives, upon people, processes and technology.  The session will also reveal impact and consequences on stakeholders, clients, suppliers, shareholders and other groups due to Change and Progress. 

This session will give you examples, techniques and clues for identifying the underlying reasons why and how Change and Progress are aligned.

This session will provide you with tools, methodologies and techniques to better understand the issues of Change and Progress and enable you to more effectively deliver your projects.  

This session will enable you to be successful and thrive, in any situation, as a project manager.

Discover how to deliver successful projects by understanding Change and Progress and what it means to you. Come to: From Change to Progress- Revealing and Defining the Hidden Layers session at PMI Lakeshore Symposium.

Ankush SethTopic: DevOps and Change Management in the Enterprise World

Bio: Ankush Seth is an IT and management professional with a strong passion for technology and an innate desire to constantly add business value through innovation and optimization. From hands-on development to founding and managing a start-up he has experienced all the aspects first hand. He has been fortunate enough to be part of several success stories in terms of conceptualizing products / services and working with the teams necessary to bring them to market. His work experience with SMEs as well as large enterprises like AT&T has played a big part in his overall ability to pursue an idea and what it means to deliver value.

He is an avid follower of Agile and DevOps principles, and a strong believer in mentoring and empowering the team and feels that it brings great value to an organization.

Ankush holds a masters degree in computer science from McGill University and several certifications  - PMI-ACP, ITIL, CSM, TOGAF 9

Abstract: Topic: DevOps and Change Management in the Enterprise World

In today's high paced environment where customers/stakeholders expect quick turnaround and faster release cycles the DevOps model seems to be the way to go. However, strict change management processes (especially within the areas of release deployment) in large enterprises may outstrip the potential benefits.  In this session we will go over the DevOps implementation within the context of  an enterprise with mature/established processes and how one can potentially find a happy path between the continuous delivery goal of DevOps and the traditional checks and balances change management brings. 

Gladys CarrollChange Management

Bio: Gladys has strong leadership ability and has managed her project teams with a positive and supportive approach.  She has worked with a diversified client base as Corporate Instructor and Project Manager for over 20 years. 

Gladys has traveled through North America facilitating seminars and delivering workshops on various aspects of business and technology.  She develops and presents training programs that focus primarily on growing people through attitude and behaviour modification, while enhancing specific bottom-line measurable results.  Specific, practical techniques are provided that can be used on a daily basis. 

Gladys has delivered over 300 courses of a wide variety courses and programs covering topics of Human Dimension courses, Effective Goal Setting, Team Building, Project Management, Business Analysis, Customer Excellence (internal and external), Effective Personal Productivity and Managing Change, Conflict & Communications effectively.

Gladys is certificated in Telecommunication Management and e-CRM (Customer Relationship Management).  She has her Project Management Professional (PMP) designation by Project Management Institute (PMI®).  Gladys also has her Trainer certificate in DiSC ™, a “situational” profile system, as well as the “Profile Evaluation” personality system (PES®). 

Gladys joined the faculty of the Masters Certificate in Project Management Program and Masters Certificate in Business Analysis delivering Communications, Quality and Risk at Universities across North America.  She has also been delivering customized courses for the Federal and Ontario Provincial Services sectors for over 6 years.

“My goal as an instructor is to help people become the best that they can be - both personally and professionally by providing tools and techniques that help the participants succeed while working in a changing environment.”

Abstarct: Change Leadership

Developing Your Capacity to Lead Business Transitions

  • Where does Change come from?
  • How do effective leaders tackle change
  • What types of resistance to change can managers expect
  • Successful change leadership approaches
  • Managing areas of change in our lives

Improving Your Management and Perspective of Change

  • Understanding Change
  • Leadership Styles
  • How do I deal with change?
  • How can I help myself?
  • How can I help others work through change?

Abdul Naeem ShaikhMulti-dimensional Impact of Big-Data on Project Management - Opportunities and Challenges

Abdul has been a committed educator and practitioner. He has over 10 years of diversified experience in Project Management, System Analysis and Design, Teaching/Training/Facilitation, and Instructional design. He has graduate degrees in Computer Science and Information Systems. He passionately served, for 6 years, as Assistant Professor at the department of Computer Science, Ryerson University, Toronto, Canada.

He has taught 30+ MIS/Computer Science subjects in Canadian, and International, multi-cultural learning environments at graduate, undergraduate, and adult levels with diversified learners - this diversity of knowledge, and experience, has transformed the teaching and enabled to integrate the diverse perspectives into a coherent instruction. He has, also, provided consultancy services; and managed end-to-end project deliverables throughout project life cycle to ensure successful completion of the projects as per clients' requirements and expectations; and facilitated to formalize the project management, and software development (SDLC), methodologies including all necessary templates and other tools required to enable a strong project management practice under PMO.

He is passionate about (continuous) learning, applying to learn, and sharing knowledge and insights with peers (community) to facilitate them success in their future endeavors.  

Abstarct: Multi-dimensional Impact of Big-Data on Project Management - Opportunities and Challenges

The goal of this presentation is to take the audience into an instructional journey of Big-Data; it's impact on the Project Management and Project Manager; and exploring the possible opportunities, and challenges, to successfully manage the Big-Data initiatives. What is Big-Data? How the Big-Data is going to impact Project Management, positively or otherwise? Should we care about Big-Data as Project Managers? These are some of the questions that I will attempt to answer during the presentation.

Big-Data is generally referred to the collection of datasets, structured and unstructured, which are so large (terabytes and petabytes) that it is difficult to meaningfully process them using the normal database management tools and data processing techniques. The Big-Data includes: Business transactions, Management reports, Logs, Scans, Pictures, Videos; they may originate from Intranet, Extranet, Internet and Social Media sources. Now, as more and more companies are developing Big-Data products, or implementing Big-Data projects - for example, Amazon attempting to cross-sell relevant products when a customer adds a product into his shopping-cart, project managers are presented with new multi-facet challenges.

The multi-dimensional impacts of Big-Data on Project Management include: more Projects and better Project Management processes in terms of: Quantified Estimation, Good Quality Assurance, Effective Risk Management, and Effective Decision Making.

Mohammad Ali: PMO – Spearheading new communication norms for the organization

Bio: Mohamad Ali is the manager of Project Management office at TELUS. His team’s primary responsibility is the implementation of projects focused on new technologies and services for the TELUS network. He is also a trainer and a speaker who has a broad range of experience as a Program and Quality Management specialist.

Mohammad has a strong background in developing and implementing project management processes. He is a Project Management Professional (PMP) and Manager of Quality and organizational Excellence.

Abstract: Spearheading new communication norms for the organization

The encouragement and support of the executive sponsors is one of the major factors affecting the success or failure of any project. This point was strongly emphasised in the latest Standish Group Chaos report. To be able to effectively perform this function the executive leadership requires clear, concise and up-to-date project status reports. PMO leadership must execute on this responsibility by leading the effort to ensure that project communications must adhere to the norms of simplicity, clarity and relevance. This, however, may prove to be a tough act to accomplish given the challenge of meeting and satisfying the information demands of a diverse group of senior leadership team.

David Todaro: PMO – Always Ship on Time: Agile Estimation for the Rest of Us

Dave has spent the last 30+ years building and leading software teams in a variety of leadership roles. He is currently President and COO of Ascendle, a contract software engineering firm specializing in custom software development and Agile training and coaching.

Ascendle is a trusted partner for business visionaries who need to deliver solid business results through software development, reliably and on a predictable schedule.

Dave is former chairman of the Software Association of New Hampshire and currently volunteers his time as a member of the UNH Computer Science Industry Advisory Board and President of the Skyhaven Flying Club in Rochester, NH.


Abstract: Always Ship on Time: Agile Estimation for the Rest of Us

Among the biggest changes we see during the transformations we facilitate for our Agile coaching clients is the business leadership gaining a feeling of control, insight and predictability with their software development teams. This comes from the ability to control priorities through the use of the product backlog, but more important it comes from the team’s ability to accurately predict their schedule. Add on to this, the business leaders’ ability to gain insight into the effect of changing business priorities, and you have a vehicle for real change.

In this presentation software development expert Dave Todaro will walk you through a four-step process for Agile estimating and planning that you can immediately leverage in your own organization. By attending this talk you’ll learn how to create a product backlog, quickly and easily create accurate story estimates with your team, and accurately predict completion timeframes.

Registration Details:


  Saturday, May 13, 2017

Schedule:   8:00 A.M. - 4:30 P.M.

Click Here for Detailed Agenda.


Center for Health & Safety Innovation

5110 Creekbank Rd, Mississauga, ON L4W 0A1

(Just east of Dixie, North of Eglinton)


 Free parking available.


PMI Member

Registration (pay online by credit card only)

Regular $184+HST
Regular $224.00+HST
Payment: By Visa or MasterCard: Online payment prior to the registration deadline only. No credit card payment will be accepted at the door. Receipts are issued and e-mailed to you at time of payment. No walk-ins will be accepted.

Deadline and cancellation policy:


















Registration and cancellation deadlines are 5:30 P.M. on Friday, April 28, 2017.

Continuing the registration process constitutes acceptance of the Cancellation Policy:

PMI Lakeshore's Cancellation Policy

PMI Lakeshore reserves the right to cancel an event due to low enrolment or other circumstances which would make the event non-viable. If PMI Lakeshore cancels an event, registrants will be provided a full refund.

If a registrant has to cancel their event registration:

1. All registered attendees are required to notify the PMI Lakeshore Chapter of any cancellations by sending an e-mail message to with your cancellation request. To expedite your cancellation, please include the transaction ID number from your receipt or the event code/program number that starts with "C193" in your request.

****** Note: Late cancellations forfeit payments. No refunds. ******

2. Cancellations received prior to the cancellation deadline will be eligible to receive a full refund, less an administration fee determined by the board for that event type.
3. Refund of a registration paid by a personal or corporate credit card will be
handled as follows:
• If the registration has not been processed, the registration request will be cancelled.
• If the registration has been processed, the credit card account used for the original registration will be credited for the registration amount, less the administration fee equal to 6% of the amount billed rounded off to the nearest dollar, within 30 days of the event.
4. Refund of a registration paid by personal or corporate cheque will be handled as follows:
• If the cheque has not been processed, the cheque will be voided and returned to sender.
• If the cheque has been processed, a refund cheque will be mailed, less the administration fee of equal to 6% of the amount billed rounded off to the nearest dollar, within 30 days of the event. Cancellations received after the stated cancellation deadline will not be eligible for a refund. After the deadline, the chapter has purchased a non-refundable meal and/or printed materials on your behalf.

Event Photograph Policy

The C193 Chapter of the Project Management Institute (“PMIC193”) reserves the right to use any photograph/video taken at any event sponsored by PMIC193, without the expressed written permission of those included within the photograph/video. PMIC193 may use the photograph/video in publications or other media material produced, used or contracted by PMIC193 including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.

By participating in or attending a PMI event or by failing to notify PMI, by answering the registration questions, your desire to not have your photograph used by PMI, you are agreeing to release, defend, hold harmless and indemnify PMI from any and all claims involving the use of your picture or likeness.

Program Number:

C193-170531P-PDD (8 PDUs can be claimed for attending this event).


Please contact the Registration Desk at if a problem occurs during the registration process.


$184.00 PMI Lakeshore Member Registration
$159.00 Earlybird rate before April 14

$224.00 Guest Ticket
$199.00 Earlybird rate before April 14